1xBet Trustpilot Score
As of March 2026, 1xBet holds a Trustpilot score of 2.2 out of 5 based on over 8,200 customer reviews. This score reflects a high volume of negative experiences, primarily concentrated around withdrawal delays, KYC verification holdups, and account restrictions placed on winning players.
App Store & Google Play Ratings
In contrast to Trustpilot, the 1xBet mobile apps receive more favourable ratings. Users on both the Apple App Store and Google Play highlight the smooth UI, easy navigation, large selection of betting options, and broad range of deposit and withdrawal methods. The app is often described as one of the better-designed mobile betting platforms available.
Most Common Positive Feedback
- Extensive sportsbook with very high odds
- Huge casino game library
- Many supported currencies and payment methods including crypto
- Good live betting and streaming experience
- Competitive welcome bonus
Most Common Complaints
- Withdrawal delays and document requests
- Accounts blocked without clear explanation
- Customer support response time during busy periods
- Winnings being held pending verification
Our Balanced Assessment
The disconnect between app-store ratings and Trustpilot scores is telling: 1xBet excels as a product (clean app, wide markets, good odds) but falls short in customer service and payment processing for some users. If you use 1xBet, complete your KYC verification early and keep withdrawals of manageable amounts to reduce friction.
